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Customer Journey Mapping Case Studies

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Journey Mapping is central to the Customer Experience development toolkit. Take a look at some of our mini Customer Journey Mapping Case Studies to see why it is such a powerful approach to help organisations: develop […]


Upcoming Public Courses

New online training:

Customer Journey Mapping 
Part 1 - 15 Apr am, Part 2 - 16 Apr am

Design Thinking Prototyping for CX
Part 1 - 22 Apr am, Part 2 - 23 Apr am

SurveyMonkey 
Part 1 - 29 Apr am, Part 2 - 30 Apr am

Collaborative Customer Experience Design
Part 1 - 13 May am, Part 2 - 14 May am

Behaviour Change & Social Purpose 
Marketing
Part 1 - 20 May am, Part 2 - 21 May am

 

 

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