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Articles, Blogs & News

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Useful Websites / Applications

CCXP – how to become a Certified Customer Experience Professional

Social Media Examiner – up-to-date comment and articles on all things Social Media

Twitonomy – wide ranging Twitter tool includes analytics, follower management, list management, influencers

BufferApp – easy to use free scheduler for up to five social media accounts

Dotmailer– high quality email marketing and marketing automation – as UK company, allows you to email B2B lists (unlike US email service providers)

Boost Marketing – the first and best Award Entry consultancy

SurveyMonkey – reliable, cost effective surveying software

 

 

Upcoming Public Courses

New online training:
Customer Journey Mapping 
Part 1 - 10 Jun am, Part 2 - 11 Jun am

Design Thinking Prototyping for CX
Part 1 - 17 Jun am, Part 2 - 18 Jun am

Collaborative Customer Experience Design
Part 1 - 22 Jun am Part 2 - 23 Jun am

Behaviour Change & Social Purpose 
Marketing
Part 1 - 20 May am, Part 2 - 21 May am
Part 1 - 15 Jun am, Part 2 - 16 Jun am
     

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