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Charity Mystery Shopping: Supporter Journeys

on Oct 29 in All Posts, Blogs, Customer Journey Mapping Articles, Uncategorized

Guest Author: John Grain. JGA Associates This is an apt analogy for the voluntary sector, grappling with their own journey. How can charity mystery shopping help? It may be fashionable to talk about ‘The Supporter […]

PR Strategy For Charities & Non-Profits

on Sep 14 in All Posts, Events

Where PR strategy for non-profits is headed in the next five years How to communicate causes effectively with Professor Ian Bruce CBE, Nicky Garsten PhD and Michaela O’Brien November 12, 2018 6:00 PM – London […]

5 Questions You Need To Ask When Embarking on Journey Mapping

on Sep 13 in All Posts, Customer Journey Mapping Articles

Advice from Barbara Williams, Chief Executive, St Peter & St James Hospice   At St Peter & St James Hospice, we are consistently complimented on the care and services we provide. We have a loyal and […]

Customer Journey Mapping Case Studies

on Feb 24 in All Posts, Customer Journey Mapping Articles

Journey Mapping is central to the Customer Experience development toolkit. Take a look at some of our mini Customer Journey Mapping Case Studies to see why it is such a powerful approach to help organisations: develop […]

Planning Ahead: To Schedule, or Not to Schedule?

on Jul 25 in All Posts, Social Media Articles

As social media continues to expand with the launch of new platforms and the expansion of existing ones, managing the content you publish can be quite a challenge. However to counteract this problem a number […]

Blogging All Over the World: Getting the Most From Your Blog

on Jul 25 in All Posts, Online Media Articles

Keeping an online blog serves a number of useful purposes; it enables you to keep your writing skills sharp, it can help you engage with your target audience and it also serves as a digital […]

Content Curation: How to Find Relevant Online Content

on Jul 18 in All Posts, Online Media Articles

As I’m sure you’re aware, the internet is a vast and almost endless territory, which is one of its key strengths as it contains an almost unfathomable amount of information. If you want to learn […]

‘A Day in the Life’ – Marketing at Envoca, Part Two

on Jul 18 in All Posts, Blogs

Following his first ‘A Day in the Life’ blog post two weeks ago, Fred Stanley returns with more working tales of marketing life in the Envoca offices. Keep reading to find out what exactly goes […]

Envoca Director Liz Barnes Approved as Growth Voucher Adviser

on Jul 07 in All Posts, News

Envoca can proudly announce that company director Liz Barnes has been approved as a Growth Voucher adviser as part of the governments Growth Voucher programme. The programme enables small businesses to receive advice on business […]

HR Digital Media Group, Brighton, July 11

on Jun 27 in All Posts, Events

  The HR Digital Media Group was established by martin searle solicitors and Madgex and is backed by Wired Sussex. It welcomes business owners, HR managers, directors and employees responsible for personnel issues who work […]


...successfully combine an enthusiasm and passion for teaching with experience as professional marketers. I have always left sessions feeling inspired and motivated, as well as taking away practical advice and tips- the perfect outcome for anyone attending a training course.

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